Privacy Policy
This privacy policy describes how Shafer Law, P.A. (“the Firm,” “we,” “us”) collects, uses, and shares information through this payment portal at payments.lawyerupjax.com (the “Service”). This Service is used by existing clients of the Firm to view and pay invoices for legal services.
Information we collect
We collect only the information necessary to bill clients and process payments:
- Client identification: name, mailing address, email address, and (optionally) mobile telephone number, as provided by the client on a signed engagement agreement with the Firm.
- Invoice and payment records: invoice number, amount due, amount paid, payment date, and payment method type.
- Payment instrument data: credit card and bank account details are entered directly into a Stripe-hosted checkout page and are not stored on our servers. Stripe is a PCI-DSS Level 1 certified payment processor.
- Technical logs: standard web request logs (IP address, user agent, timestamp) used for security and abuse prevention.
How we use information
- To send invoices and payment reminders to clients of the Firm.
- To process payments through Stripe.
- To maintain firm billing records as required by Florida Bar professional responsibility rules and IRS recordkeeping requirements.
- To detect and prevent fraud, abuse, and unauthorized access.
SMS Communications and Mobile Information
With the client's written consent on a signed engagement agreement, Shafer Law, P.A. may send transactional SMS text messages to a client's mobile telephone number. These messages relate to billing, invoices, and payment reminders. Message and data rates may apply. Message frequency varies based on account activity. Reply HELP for help. Reply STOP to opt out at any time.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors (e.g., text message platforms) supporting our services is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent to receive text messages is not a condition of legal representation. Clients may decline SMS communication and still be represented by the Firm without any change to the attorney-client relationship.
How we share information
We share information only with service providers who help us operate the Service, and only as needed for that purpose:
- Stripe, Inc. — processes card and bank payments. See Stripe's privacy policy.
- Twilio Inc. — sends SMS text messages. See Twilio's privacy policy.
- Resend — sends transactional email. See Resend's privacy policy.
- Clerk, Inc. — handles firm-staff authentication (not used by clients). See Clerk's privacy policy.
- Vercel Inc. and Neon, Inc. — hosting and database infrastructure.
We do not sell, rent, or trade client information. We may disclose information when required by law, court order, or to enforce our rights and the rights of our clients.
How long we keep information
Billing records are retained for a minimum of five years after the last invoice on a client account, consistent with Florida Bar recordkeeping requirements. Payment processor records are retained per Stripe's policies. Server logs are retained for 90 days.
Your choices
- Opt out of SMS: reply STOP to any text message from the Firm. You will receive a single confirmation reply and then no further SMS messages.
- Opt out of email reminders: contact the Firm by phone or email and we will switch your account to paper-only billing.
- Request a copy or correction of your information: contact the Firm directly (see below).
Children
This Service is not directed to children under 13, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the Effective date at the top of this page.
Contact
Shafer Law, P.A.
106 N. Pearl Street, Jacksonville, FL 32202
Phone: (904) 350-9333
Email: zachary@shafercriminallaw.com